If your loan was initiated before May 1st 2025, please email enquiries@automotive-finance.com.au or call 1300 981 295 for support.

HomeFinance Rate Application Privacy Notice for Individuals

Finance Rate Application Privacy and Credit Reporting Notice for Individuals

Effective: 12 November 2025

This notice is issued by Angle Auto Finance Pty Ltd ACN 161 130 696 (trading as Ford Finance) (“Ford Finance“, “we“, “us” or “our“) and sets out how Ford Finance collects, uses, stores and discloses your personal information and credit eligibility information as permitted under the Privacy Act 1988 (Cth) (the “Privacy Act“) and the Privacy (Credit Reporting) Code (the “Code“).

1. Collection, use and disclosure of your information

We collect, use and disclose your personal information (such as your name, address and contact details) in order to provide you with a finance rate or estimate of repayments for any finance that you might apply for from us and to communicate with you about your application and to respond to your enquiries. Depending on the type of finance application that you make, we may also collect, use and disclose your credit score (which is a type of credit eligibility information) for these purposes. Applications for a finance rate can be for an advertised campaign rate, for a standard finance rate set out in our financing rate card or for a personalised finance rate. Your dealer will discuss with you which of these finance rate options you are eligible to apply for, which may be based on the type of vehicle or other asset that you are seeking finance for. We will only disclose your personal information to a credit reporting body for the purpose of obtaining a credit score to provide you with a personalised finance rate instead. If you apply for a personalised finance rate, we will collect your credit score from this credit reporting body and use and disclose your credit score for the purposes listed above.

If we cannot collect your personal information (or your credit score, you apply for a personalised finance rate), we may be unable to provide you with a finance rate for any loan that you apply for or we may not be able to provide finance or other products or services to you.

2. Our Statement of Notifiable Matters

Our Statement of Notifiable Matters is available on our website at www.ford-finance.com.au/importantdocuments. You can also request a hard copy from us by calling us on 1300 280 583.

This statement contains information on:

  • the credit reporting bodies that we deal with, including how these credit reporting bodies may use the information we provide to them, how to contact these bodies and how to obtain a copy of their credit reporting policies; and
  • your rights relating to your credit eligibility information, including to access or correct that information, to complain about our handling of that information, to request that credit reporting bodies limit the use of your information for direct marketing purposes and what protections are available if you believe you are a victim of fraud.

3. Third parties that we disclose your information to

In addition to disclosing information to credit reporting bodies, we may disclose your personal information and credit eligibility information to the parties described in our Privacy Policy and our Credit Reporting Policy and in particular to:

  • our related entities, service providers and commercial partners who assist us by, for example, providing IT services, data analytics services, back-office management services or customer acquisition services;
  • our professional advisers and agents (including our auditors, insurers, brokers and legal and tax advisers);
  • the authorised Ford dealer that introduced you to us;
  • any third party that you have authorised to provide your information to us; and
  • state and federal government agencies, regulatory bodies and law enforcement agencies or other persons as required or permitted by law.

4. Overseas disclosure

We may disclose your personal information and credit score to entities outside of Australia. These entities include our related entities and service providers located in the United States of America, the Philippines and India.

5. Our Policies and contact details

Our Privacy Policy (available at www.ford-finance.com.au/privacy) and our Credit Reporting Policy (available at www.ford-finance.com.au/importantdocuments) ) contain more information about how to access or correct your personal information or credit eligibility information that is held by us, how you can complain about a breach of privacy laws by us and how we will deal with such a complaint. If you have any questions or would like to exercise any of your rights, please contact our Customer Care team by email to customercare@ford-finance.com.au, by telephone on 1300 280 583, , or by post at Attn: Customer Care, Ford Finance, PO Box 20125, World Square NSW 2002.