Online Enquiries & Support
Stay in the driver’s seat
Manage your Ford Finance loan with confidence through our Ford Finance Portal — giving you simple, secure access to your account whenever you need it. Available 24/7, the portal puts the information you need at your fingertips, with the clarity and convenience you expect from Ford Finance.
With the portal, you can:
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View your current loan balance
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See upcoming repayments at a glance
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Download transaction statements
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Access instant payout figures
Online Enquiry
We’re always here to help. If you have any questions or need assistance with your loan, please complete this form to contact our friendly Customer Care team.
Request for Statement or Payout
You can access statements and payout quotes at any time through the Ford Finance Portal.
If you’re considering paying off your loan early, simply log in to the portal to generate an up-to-date payout quote. If you’re unable to access the portal, please contact our team for assistance.
Financial Hardship
If you’re facing challenges that make it difficult to keep up with your repayments, you can apply for Financial Hardship support. We’ll work with you to find a solution that fits your needs. Taking steps today can make a huge difference in managing your future commitments and provide peace of mind, knowing you’ve got a plan.
Complaints
Please share your thoughts with us. Your feedback helps us improve. For more information, or to complete our complaints form, visit our Complaints page.
Media enquiries
Please contact Anthony Spargo on 0400 688 525